Refund Policy

At Luxury Auto Transportation, we aim for 100% customer satisfaction. If you are not entirely satisfied with your purchase or service, we're here to help.

30-Day Refund Window

We offer a strict 30-day refund policy. You have 30 calendar days to request a refund from the date you paid for the service.

Eligibility for Refunds

  • Your request must be submitted within the 30-day window.
  • If the service has not yet been rendered, you are entitled to a full refund minus any non-refundable dispatch or processing fees clearly stated at checkout.
  • If the service has been rendered, refunds are handled on a case-by-case basis depending on the nature of any issues or discrepancies with the delivery.

How to Request a Refund

To initiate a refund, please contact our support team at our provided contact information with your receipt and order details. We will notify you once we receive your request and keep you updated on the status of your refund.

Processing Time

If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.